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Getting started

What is Ducatly?

A live net worth tracker: everything you own minus everything you owe, in one place, ticking up with every paycheck. You can compare growth with friends in private leagues without ever showing them a number.

What are the two numbers, personal and verified?

Personal counts everything: linked accounts, uploaded statements and anything you add by hand. Only you see it. Verified counts only accounts linked through Plaid, because a bank feed can’t be typed in or edited. Verified is the only number leagues rank, and members still see just a range.

How do I get my money in?

Three ways, mix and match: link banks, cards and brokerages (updates daily); upload statements, paystubs, W-2s or tax returns and check what we read; or add things by hand, like a home, car or cash. Use “+ Add money” on the Assets tab.

Why does the number tick up?

Ducatly spreads your take-home pay across each second since your last balance, so your net worth grows between paydays the way it really does. It uses your paystubs if you’ve uploaded them, otherwise the income you added.

Linking accounts

Is linking safe?

You sign in to your bank through Plaid, which connects thousands of US institutions. Ducatly never sees your bank username or password. We get read-only access (we can’t move money), store it encrypted, and you can unlink anytime from the Assets tab, which revokes it.

How often do linked balances update?

Every night, plus whenever your bank tells Plaid something changed. Use “Refresh balances” on the Assets tab for an update right now.

A bank says “Needs re-login”

Banks sometimes require you to sign in again (a new password, a security check, or a connection that expired). Tap Reconnect on the Assets tab; it takes about a minute. Until then, your verified number uses the last balance we had.

What happens if I unlink?

Ducatly loses access right away, and that institution’s linked accounts and their history are removed. If you had uploaded statements for those accounts before linking, they come back as your history.

Do I need Plus to link?

Yes. Each linked bank costs us a monthly fee to the data provider, so linking is part of Ducatly Plus. Uploads and adding by hand work without it.

Uploading documents

What can I upload?

Bank, brokerage, retirement and HSA statements; paystubs; W-2s; tax returns (Form 1040); credit card statements; and CSV exports from your bank or a budgeting app. PDFs or clear photos, up to 15 MB each.

What happens to my files?

We read each file to pull out the numbers, show them to you to check and edit, and save only what you confirm. The file itself isn’t kept, and we never save Social Security numbers or full account numbers.

Who reads my documents?

An AI model from Anthropic reads them on our behalf. Under Anthropic’s commercial terms it doesn’t train on your documents. You always review the numbers before anything is saved.

How many can I upload?

Free accounts get 3 a month. Ducatly Plus reads up to 50 a month, or 200 in your first month so you can load a few years of history. CSV imports are part of Plus.

I uploaded the same statement twice

That’s fine. Ducatly recognizes the file and warns you; saving again just updates the same records instead of doubling them.

Adding things by hand

What should I add by hand?

Anything without a statement: your home, car, cash, a business, collectibles, money someone owes you, and debts like a car loan or student loans if you don’t link them.

Do home and car values update?

Optionally. Give a yearly change (for example +3.5% for a home or −15% for a car) and the value drifts on its own. Ducatly reminds you to re-check homes every few months and cars once a year.

I share an account or a house with someone

Set your ownership percentage on the account or item. Your net worth counts only your share.

History and reminders

What is the History screen?

It shows which statements you have for the last three years, which months are missing, and how complete your history is, so your chart and growth numbers are accurate. It’s part of Ducatly Plus.

How do reminders work?

Ducatly learns when each account’s statement closes and reminds you a few days later, plus W-2s from February and tax returns from mid-April. Reminders show on your Overview and in one bundled email on Sundays. Snooze or turn them off anytime.

Leagues and privacy

What do other members see?

Your handle, a range like “$50k–$75k” and a growth band like “▲ under 10%”. Never your exact numbers, your name, your accounts or anything you added by hand or uploaded.

How does ranking work?

Members are ranked by verified net worth (linked accounts only) and by 30-day growth. You need Ducatly Plus and at least one linked account to be ranked; anyone can join a league and see the standings.

How do I invite friends?

Open your league and tap Invite friends to share a link. Friends who sign up with it join your league automatically. League owners can remove members and replace the invite code.

Where do the national percentiles come from?

From the Federal Reserve’s Survey of Consumer Finances (2022), by age group. They’re estimates. Percentiles among Ducatly members appear once enough people your age have linked accounts.

Ducatly Plus and billing

What’s free and what’s Plus?

Free: adding things by hand, your net worth and chart, joining friends’ leagues and 3 document uploads a month. Plus ($9.99 a month): linking accounts, league rankings, up to 50 uploads a month, CSV imports, the 3-year history and reminders, forecasts and goals, crypto wallets and starting your own leagues.

How do I cancel?

Settings → Profile & password → Manage billing. Plus stays on until the end of the period you paid for. Stripe handles payments; we never see your card.

What happens when Plus ends?

Your account and everything you added stay. Linked banks stay connected for 14 days, then we disconnect them and keep their history, which you can update by hand or relink later.

Security and your data

How do I keep my account secure?

Add a passkey (Face ID, Touch ID or your device PIN) or turn on emailed sign-in codes in Settings → Profile & password. If you lose a device, use “Sign out other devices”.

Can I get a copy of my data?

Yes: Settings → Profile & password → Download my data gives you everything we store about you as a file.

How do I delete my account?

Settings → Profile & password → Delete account. It removes everything right away, revokes linked banks and cancels Plus. Encrypted backups roll off within 30 days.

Do you sell my data or show ads?

No. Ducatly makes money from Plus subscriptions only. See the Privacy Policy for every service provider we use.

Still stuck? Email support@ducatly.com, a real person answers. Already a member? Sign in and find Help in Settings.